RESOURCES / FREQUENTLY ASKED QUESTIONS
Know what Trust ID can do.
Clear answers on identity matching, customer context, consent, usage, and AI action.
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Questions worth asking.
Start with the basics. Go deeper on identity, AI actions, data sources, and privacy when you need to.
Getting started + pricing
How do I start?
Create an account, install the Trust ID tag, and start your 7-day free trial. The starting plan is $49 per month after the trial, according to the terms shown at signup.
Do I need a demo to start?
No. Start the 7-day free trial yourself in a few minutes. If you would like a walkthrough first, book time with our team.
Will Trust ID replace my CRM, CDP, or analytics tools?
No. Keep your existing systems. Trust ID adds visitor recognition, customer memory, live intent, permitted enrichment, and AI-powered actions that those tools can use.
Will this slow down my website?
The standard tag is intended for lightweight installation. Your actual performance depends on placement, consent setup, and site configuration. Validate loading and checkout performance on your own site.
How are identity, enrichment, and media services priced?
The core plan starts at $49 per month. Advanced data, enrichment, and media services can have usage-based costs. Review your plan and service entitlements before enabling paid workflows.
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READY WHEN YOU ARE
Still have a question?
Talk to the team, or start a trial and see your own traffic.