THE TRUST ID PRODUCT

Start with the outcome you need.

Convert more of your traffic, find buyers before they find you, and keep every customer connected. Pick a goal to see how Trust ID gets you there.

7-day free trial · From $49/month

01 / GROW CONVERSION

Turn more visits into customers.

Recognize returning visitors, then let AI adapt the experience or offer the next useful step.

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AI-powered website actionsAvailable in Trust ID

Capabilities

6

01Visitor recognition + memory

Know when visitors return. Pick up their journey instead of showing everyone the same experience.

02Website customization

Adapt headlines, content, proof, CTAs, banners, and other supported page elements to customer context.

03Pricing-page personalization

Show relevant plans, value propositions, offers, and next steps based on intent. Pricing changes and incentives still require your rules.

04Product recommendations

Use products viewed, engagement, history, and live intent to present relevant options where configured.

05Site, form + cart abandonment

Detect exit, hesitation, and incomplete journeys, then trigger on-site recovery actions and permitted follow-up.

06AI actions + sales routing

Welcome returning visitors, help them complete forms, offer a booking path, or alert your team. Review actions first or run within guardrails.

02 / FIND NEW DEMAND

Know who's in-market before they arrive.

Find people and companies researching what you sell, including those who have not reached your website.

Person-level and company-level intentAvailable in Trust ID

Capabilities

6

01Person + company discovery

Identify individuals, decision-makers, and accounts researching the topics relevant to your business.

02Research topics + competitors

Explore precise categories, problems, and adjacent solutions people are evaluating, subject to signal coverage.

03Intent strength + recency

Prioritize high, medium, and low research tiers, daily signal dates, and supported 14-day person-level trends. A signal indicates interest, not certainty of purchase.

04Predictive on-site intent

Use return visits, page depth, comparison loops, and current behavior to identify valuable sessions before the form fill.

05Lead + ICP matching

Match research signals to relevant roles, company size, industry and location where supported.

06Visitor and research overlap

Find people researching your topics who have also engaged with your site or campaigns.

03 / AI AUDIENCES + DSP

Turn live buying intent into better advertising.

Build audiences from approved identity and buying intent, then reach buyers again through Trust ID’s integrated DSP.

01Live intent
02AI audience
03DSP retargeting
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Built-in DSPSome media workflows require assisted setup

Capabilities

6

01AI-created intent audiences

Build distinct audiences around customer identity, the pages and products they engage with, research signals, buying readiness, and business goals.

02Live-intent retargeting

Retarget recognized visitors through Trust ID's DSP based on what they have shown interest in, rather than relying on generic site-visitor pools.

03Built-in programmatic activation

Use the Trust ID DSP to activate approved audiences for programmatic advertising. Campaign setup and inventory options depend on the managed configuration.

04Audience refresh as intent changes

Use updated visits, interests, and research signals to refine audiences as new data becomes available. Delivery and refresh timing depend on integrations.

05Known-customer suppression

Avoid wasting acquisition budget on matched existing customers and recent converters where destination and campaign settings support exclusions.

06Campaign performance + attribution

Use supported DSP reporting and identity-linked journeys to understand audience delivery, engagement, and outcomes.

04 / CUSTOMER INTELLIGENCE

Give customer context a longer life.

A first-visit identity match can already supply person and company context. Add fields from a catalog of 380+ potential B2B and B2C attributes with a separately enabled enrichment service, subject to match coverage and permissions.

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380+ attributes in the catalogMatch-dependent B2B + B2C enrichment

Capabilities

6

01Persistent customer memory

Link sessions, source, return visits, product interest, consent, and relevant customer events.

02B2B contact + company enrichment

Request available business email, domain, industry, SIC/NAICS, employee count, estimated sales volume, founding year and public/private status.

03B2C customer context

Append validated emails, mobile numbers, addresses, age ranges, household context, lifestyle interests, auto or purchasing attributes.

04B2B-to-B2C / B2C-to-B2B crosswalk

Connect approved work and consumer identities, including business email, personal email, mobile or postal contact points. Coverage varies.

05Contact hygiene + IP-to-company context

Validate, append, deduplicate and match contact records. Resolve supported business IPs or hashed emails to company domains.

06Signals from customer agents

Connect identifiable LLM and agent behavior with a trusted customer profile so the next interaction has more context.

05 / MEASURE + PROTECT

See what worked. Know what's real.

Reconnect journeys across sessions. Separate real customer intent from noise.

Identity-based measurementAdvanced media workflows may require setup

Capabilities

6

01Cross-session attribution

Reconnect returning customers with earlier acquisition sources, site journeys, and meaningful engagement.

02Journey and revenue intelligence

Bring recognized identity, page behavior, interest and outcomes into more coherent reporting.

03Human, bot + agent traffic

Distinguish supported traffic categories before automation or invalid activity distorts performance decisions.

04Promotion + acquisition safeguards

Apply returning-customer context to new-customer offers and other configured campaign eligibility rules.

05Campaign and audience effectiveness

Track approved audience delivery, engagement, and conversion signals where destination integrations support reporting.

06Inventory and traffic quality

Access supported invalid-traffic, placement, and brand-safety safeguards with the relevant managed media setup.

Assisted setup

06 / ONE CUSTOMER, EVERY INTERACTION

Keep the relationship connected.

Carry authorized identity and context across websites, agents, and physical experiences.

Explore the Identity Wallet
Digital · Agentic · PhysicalPhysical Intelligence in beta

Capabilities

6

01Cross-domain and cross-brand continuity

Carry authorized customer state, preferences, and context between participating properties without starting over.

02Human + agentic intelligence

Link identifiable agent and LLM interactions to trusted human customer context, with applicable authorization.

03Consent and customer sovereignty

Respect purpose and destination permissions. Customer data is not resold or used to improve a shared graph for others.

04On-premise Physical Intelligence

Use dwell, pickup, and engagement observations to extend customer context beyond the browser.

Beta

05Reusable attributes and eligibility

Use permitted customer preferences or verification state to reduce repeated friction where supported.

06Custom integrations and SDK/API workflows

Connect approved customer context to external systems using supported integrations and development paths.

YOUR CUSTOMERS. YOUR DATA.

Powerful intelligence without giving up control.

Your customer data remains yours. It is not resold or fed into a centralized identity graph for other customers. Apply your own permissions and use only authorized destinations.

SOC 2 Type II

In progress

Same core platform across SMB and Enterprise. Volume, implementation and support scale with your needs.

ONE PLATFORM. EVERY BUSINESS SIZE.

Put customer intelligence to work.

Start free. Scale the intelligence when you need more.

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